Full Time

IT and Database Support Technician

Eitz Chaim Boys' School & Business Office 80 York Hill Boulevard, Thornhill ON

IT and Database Support Technician

Eitz Chaim Schools is seeking a technologically savvy individual to provide IT and Database support to our campuses.

The Support Technician’s responsibilities will include:

  • Install and configure computer hardware, software, operating systems, printers, projectors
  • Monitor, maintain, and troubleshoot computer systems and networks
  • Replace projectors or computer parts as required
  • Support the roll-out of new applications, GPOs, and hardware
  • Set up new users' accounts and profiles and deal with password issues
  • Respond in a timely manner to service issues and requests
  • Create easy to understand manuals and guides
  • Thinking of creative solutions and advancements in education technology
  • Troubleshoot database related issues and provide support to the Database Manager
  • Assist secretaries, teachers, admin with daily database tasks as needed
  • Non-IT related issues – thermostat troubleshooting or other minor tasks


You will need to show evidence of the following:

  • Logical thinking/ creative problem-solving skills
  • Knowledge of IT principles and how software and operating systems work
  • Ability to establish the nature of an issue, communicate technical solutions effectively
  • Ability to work well in a team
  • Ability to prioritize open tickets
  • AI prompting
  • Attention to detail
  • Strong sense of discretion and confidentiality


  • Degree in related field and/or 1-3 years’ experience in computer systems maintenance
  • Experience with the following a plus: Blackbaud Education products/FE/RE, Fortigate/FortiOS, Meraki, Google Admin, Google Classroom, MS Server and GPOs

 Job details

  • 40 hours per week – evenings or weekends are periodically required

Interested candidates should apply to ITjob@eitzchaim.com with salary expectations.

We thank all those who apply, however only applicants chosen for an interview will be contacted.