Part Time

Jewish Free Loan Toronto - Intake Counsellor

Jewish Free Loan Toronto 4600 Bathurst Street, Toronto ON




Intake Counsellor Job Description

Permanent part-time, September 2023

Duties and responsibilities – under the direction of the Financial & Administrative Officer

Loan Intake

  • Process incoming loan files from origination date to date of activation
  • Field enquiries by phone, email, and online

Collections & Loan Payments

  • Process off-schedule loan payments made outside of our usual DEFT submissions
  • Follow up with delinquent borrowers
  • Other duties as required
  • General Administration
  • Become familiar with office operations and be able to support and, if necessary, fill in for FAO
  • Manage physical and online filing systems
  • Assist Executive Director and Outreach Coordinator with marketing and fundraising, as needed

Loan Committee

  • As necessary, prepare loan application files for review
  • As necessary, staff loan committee meetings

Qualifications & Experience

  • Post-secondary education
  • Administration experience
  • Well-developed computer skills
  • Basic financial literacy (for example, knowledge of types of assets and debts)
  • Proficiency with Microsoft Office. Experience with databases is an asset
  • Ability to speak Hebrew and/or Russian

Personal Characteristics

  • Creative, innovative and able to work with minimal supervision
  • Strong written and oral communication skills
  • Well organized and able to see an assignment to completion
  • Able to respect the confidentiality of our donors and clients.
  • Able to work cooperatively and effectively with others.
  • Able to assess situations to determine their importance, urgency and risks. 

Click here to apply online